Office Depot — The Reply

So I’ve been in communication with the local Office Depot reps for MIT.

Here’s a snippet of an email conversation:

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Fail

Photo Credit: Brandon

I cannot apologize enough for this whole mess. I never found out the exact reason why the driver could not locate your ship to and there are no excuse that are [/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][acceptable] for why he didn’t [call] or reach out for extra help. I want you to know that I think your [email] helped the situation, because it makes my transportation department reprimand our drivers a little more. So thank you for taking the time to respond. Because if our drivers are not performing to Office Depot standards, I think its important for our transportation department to be aware. And when this information comes straight from a customer, instead of an employee, I think the message comes off a little stronger.

–Name Withheld

Um, isn’t it a problem that, as an internal Office Depot staffer, the person I was working with said, “I never found out the exact reason why the driver could not locate your ship to [address]…”

I’m just saying.
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